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MPT Mobility Makes Life Easier for Philippine Motorists

by Duey Guison  October 14, 2021

Metro Pacific Tollways officially announces MPT Mobility, a new venture that provides mobility solutions using digital technology. Comprising of seven business units, they offer solutions to help in various business operation needs. The business units under MPT Mobility are:

Dibz. MPT Mobility’s smart parking service offers pre-booked parking, valet services, parking management, and Dibz Shop. Dibz is primarily created to eliminate parking frustration in high-congestion locations, having the goal of developing an integrated ecosystem of mobility conveniences for motorists.

Spot On Advertising. Providing OOH (out of home) advertising opportunities, Spot On Advertising consists of bridge and median billboards that have face-on visibility to motorists, along with strategically located roadside billboards. On top of this, its projects include digital and smart LED signages that are backed with data analytics along the high-visibility thoroughfares of EDSA, C5, and Roxas Boulevard to deliver more effective ad placement results.

NLEX Drive & Dine. A toll service facility that is best known as the southbound commercial hub in NLEX, Drive & Dine hosts some of the most popular fast food and full dining restaurants, along with one-stop shops for local merchandise and delicacies, premium brand stores and discount outlets, and fuel stations. Drive & Dine provides NLEX motorists with clean, spacious, and air-conditioned restrooms along Valenzuela, Meycauayan, Marilao, and nearby areas.

Easytrip Services Corporation.  As one of the most recognizable business units under MPT Mobility, Easytrip manages Metro Pacific Tollway’s electronic toll collection system. Aside from advocating for RFIDs for seamless, contactless, and cashless transactions, Easytrip aims to provide smart mobility solutions for road merchants, logistical firms, vehicle, and transport-related entrepreneurs, and private motorists.

Southbend Express Services, on the other hand, offers outsourced manpower for general and maintenance services, roadway systems products and services, and traffic and auxiliary works on road network operations. With over 900 personnel already deployed, Southbend caters to a varied client base such as toll road operations, water services, and others.

MPT Mobility’s Business Development focuses more on developing projects that include Fiber Optics Communication Interface, Smart Cities, and Intermodal terminals that answer multiple mobility requirements.

One Hub is MPT Mobility’s Centralized Customer Response Organization that responds to service concerns in all the digital touchpoints of MPTC. It provides customer listening tools such as real-time chat on websites, portals, or app touchpoints. One Hub is projected to support the MPTC group via accelerating inquiry response and case resolutions, providing centralized receipts, and processing all customer concerns.

We are very excited about the launch. Digitalization is inevitable. We needed to be at the forefront of leveraging its adoption and transcend our core tollways business using the latest digital technology,” MPT Mobility President and General Manager Raul Ignacio said. “What MPT Mobility has to offer addresses a variety of customer needs and provides them with operation and life conveniences via a digital interface. These digital solutions are all about improving mobility for the Filipino people.”

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