With barely a week before the April 26 deadline for SIM registration, GOMO rolled out their updated app on April 19, which contains a more detailed procedure for SIM registration. While we have published a tutorial guide on how to register your GOMO SIM with the new app, several users–us included–are facing issues with SIM registration.
One of the issues that are commonly encountered through the new GOMO app is that the files we submitted–which consist of a photo of your valid ID and a selfie–could not be uploaded due to a server error. This is despite following the app’s guidelines that the file size should not be larger than 4MB.
Aside from that, other issues users faced include difficulties in uploading a photo selfie due to file size limitations–and receiving an unusual notification that their GOMO SIM has been terminated. The latter is an unusual issue considering that there are a few days left before the hard deadline for SIM registration.
GOMO has yet to respond to these issues regarding SIM registration on their new app, and they have to act fast–DICT has reiterated that they are not extending the deadline beyond April 26, giving GOMO users only a few days left before they can have their SIMs registered.