As part of its widespread crackdown on password sharing in several countries including the Philippines, Netflix is rolling out its Household policy to its users, flagging those using the streaming service in a different house.
One of our editors received a Netflix Household notification on their smart TV after the platform noticed that Netflix was being set up in a different home. Based on the notification displayed, it seems that Netflix makes use of your IP address to determine if your account was logged in on a different house.
On its help page, Netflix Household is described as “a collection of the devices connected to the internet at the main place you watch Netflix,” which can be set up using a smart TV.
To resolve this, you will need to click on the “Update My Netflix Household” option, where the platform will send you an email to verify if you made the request. Once done, Netflix will mark your internet IP address as your household moving forward.
Do note that you only do this if you are setting up a TV in your actual house. This can cause problems if you try to do so in a different household, especially outside of the Philippines where Netflix may have different policies regarding password sharing.