When Digital Goes Wrong: Chatbot Abuse And Why Brands Need To Do Better

If you’ve ever had a technical problem, billing issue, or just had a general concern about a product or service nowadays that had you calling a hotline, you know the drill: you’ll be put on hold until you get connected to a robot voice, which will give you a ticket number and immediately disconnect you […]

Human Banking: Raymund Villanueva

Establishing a digital bank in a country that’s already saturated with multiple players isn’t easy. Doing so while in the waning days of a pandemic that’s upended both digital and physical business models sounds damn near impossible. But don’t tell that to Raymund Villanueva, Chief Marketing Officer of GoTyme Bank though – not only did […]

How to Avoid Getting Phished and Being a Victim of Digital Fraud

As we become less dependent on cash and push for a cashless economy, there is also a rise in digital fraud like phishing and credit scams that are looking to victimize unsuspecting members of the population. In a survey conducted by TransUnion last year, 71% of respondents from the Philippines were targeted by digital fraud […]

SeaBank Adjusts Interest Rates: Now 4.5% for First Php 250k

SeaBank, a rural bank that is under the same umbrella that owns Shopee, announced that it will be adjusting its interest rates for savings accounts. From initially offering as much as 6% interest and later on adjusting it to 5%, SeaBank said in a post that effective July 13, their updated interest rates will be […]

CASHLESS: 50% 2023 PH Transactions May Be Digital Payments

The Bangko Sentral ng Pilipinas (BSP) recently announced that the country is on track to achieve its goal of 50% digital payments in PH in 2023. What that means is half of all retail transactions, whether at the mall, small sari-sari stores, or wherever they may occur, may be performed without any cash exchange by […]

GOtyme Philippines Launches As A More Convenient Mobile Bank

GoTyme Bank is the newest mobile bank in the Philippines, made possible through the partnership of Gokongwei Group and Singapore-based Tyme Group. Among others, it promises a more convenient and secure mobile banking experience. Unlike traditional banks, GOtyme offers a bank account with a personalized Visa debit card all in just under 5 minutes. There […]

GoTyme Bank Inks Strategic Partnership With BancNet And Visa

GoTyme Bank, a joint venture of an international digital banking group and the Gokongwei group, has officially formed partnerships today to secure its future within the space. This is with local banking network BancNet as well as Visa – one of the world’s leaders in digital payments. Together, this partnership aims to fulfill “untapped potential” […]

UnionBank To Offer Cryptocurrency Trading

UnionBank of the Philippines will become the first bank in the country to offer cryptocurrency trading services. UnionBank customers can soon purchase and sell Bitcoin (BTC) directly through the mobile banking app, without the need for a third-party virtual asset wallet. The new exchange functionality will initially be offered to randomly pre-selected users of the […]

GoTyme Bank to Arrive in the Philippines this Q3 2022

GoTyme Bank, a digital bank made in partnership with the Gokongwei Group and Singapore-based group Tyme, is working on improving its tech and security measures ahead of its planned launch in the Philippines by the third quarter of 2022.  “Without good cybersecurity, you can’t have trust,” explains GoTyme Chief Technology Officer Chris Bennett. “We make […]

BSP Eyeing Digital Currency Launch By End of 2022

As part of its efforts toward digitizing transactions, the BSP announced that they plan to launch the country’s first digital currency by the end of the year. Also known as central bank digital currency (CBDC), BSP’s proposal aims to help improve fund transfers between banks and non-bank financial institutions. “We are going to launch that, […]

BSP Is Setting up Digital Marketplace Rules in the Philippines

The Banko Sentral ng Pilipinas (BSP) just announced that it is crafting rules to establish a “digital marketplace” in the Philippines. “The BSP is crafting rules that will allow covered banks and EMIs to establish a digital marketplace where they can partner with FSPs to develop and offer a wide array of financial products and […]

UnionBank Will Offer Cryptocurrency Trading Soon: Report

The best digital bank in the Philippines is up to something new again. UnionBank might just offer trading and custodial services for cryptocurrency soon. Due to the fast-growing adaptation of digital tokens, UnionBank is considering the idea as a way to  “future-proof its banking business,” according to Cathy Casas, head of the bank’s blockchain and […]