Uber to Outsource Customer Support Operations to Manila

It is not yet coming back to the Philippines, however As Uber continues to struggle globally, the ride-hailing company announced that it is closing its customer support office in Los Angeles, leading to a layoff of around 80 employees. In a report by BBC, they were told by Uber that the move is part of […]

Motorcycles-for-Hire Act gets Approved by Senate

One step closer to being legal Motorcycle-hailing services like Angkas and JoyRide are now a step closer to being legal, as Senate gave the green light to the Motorcycle-For-Hire Act, a year after Congress approved the bill for it. In its press release, Public Services Head Sen. Grace Poe said that the signing of Committee […]

Here’s Grab’s Statement On NPC’s Suspension of its Upcoming Features

Assures that they will address all of NPC’s concerns The National Privacy Commission (NPC) recently issued a Cease and Desist Order (CDO) to Grab, ordering the suspension of two of its upcoming features: selfie verification and audio-video recordings of Grab rides. In its statement yesterday, NPC said that they are concerned about the privacy of […]

Go-Jek Partners with Zalora for Philippine Market Entry

Third time’s a charm? After it was denied to enter the Philippine market early this year, Indonesian ride-hailing platform Go-Jek reportedly resubmitted its application in its bid to break Grab’s virtual monopoly. Previously rejected due to the country’s strict foreign ownership rules, Nikkei reports that Go-Jek secured a partnership with Zalora, a local e-commerce giant […]

Grab PH Draws Ire Over Social Media Post

Not all memes should be shared by brands Brands trying to cash in on new memes aren’t new, though sometimes their eagerness to cash in on the meme train leads to disastrous results. Ride-hailing app Grab tried to ride on the whole Gerald Anderson cheating issue by posting a meme on their Facebook wall, which […]

Grab Silently Rolling Out GrabPet Transport Service

Now you can book a Grab with your furry friend If you are the type of person who travels around the metro with your furry best friend, Grab has some good news: the ride-hailing app silently launched its GrabPet service. The new service is a special feature for 6-seater drivers and aims for users to […]

Grab to Charge Php 50 for Booking Cancellations and No-Shows

The policy should curb irresponsible behavior among drivers and passengers Are you frustrated at Grab drivers not showing up or cancelling your bookings? Grab might be able to resolve that: in its new policy, it will be charging Php 50 for cancellations and no-shows. The penalty applies to passengers who terminate a ride 5 minutes […]

LTFRB Denies Entry Of Go-Jek Into The Philippines

Grab will have to remain unchallenged for now Indonesian ride-hailing platform Go-Jek has been denied entry into the Philippine market by the Land Transportation Franchising and Regulatory Board (LTFRB). According to Rappler, the Indonesian-based ride-hailing platform was denied the application via its local subsidiary Velox Technology Philippines, according to Resolution No. 096 dated December 20, […]

I Used Angkas For The First Time: 5 Things I Realized

It’s not so bad really Getting around Manila is a nightmare, doubly so if you don’t have a car. Thanks to poor planning, an over-abundance of vehicles and a laughably terrible mass transit system, commuting is a literal hell that many of our countrymen face every single day. Transport Network Vehicles like Uber and Grab […]

Grab Introduces GrabTrike Premium Service

The service will first roll out in Pangasinan Ride-hailing app Grab expands its services by introducing a premium version of its GrabTrike service. For the new service, Grab partnered with AutoItalia Philippines—the exclusive local distributor of Piaggio Apé vehicles—to deploy 2000 Piaggio Ape City FI units. The premium tricycles is a commercial vehicle version of the Vespa Scooter […]

Angkas May Be Heading Back On The Road

The motorcycle-based ride-sharing app scores a temporary victory Angkas, the motorcycle-based rider-sharing app were granted a preliminary injunction by the Mandaluyong RTC earlier today. Angkas was previously shut down last year in November by the Land Transportation and Regulatory Board because of concerns of rider and passenger safety, along with the lack of mayor’s permit […]

LTFRB Orders Grab To Pay Php 10 Million Fine For “Illegal Charges”

It’ll also have to reimburse passengers as well The Land Transportation Franchising and Regulatory Board today has ordered ride-hailing app Grab to pay a Php 10 million fine because of the company’s additional Php 2 a minute charge that they levied to customers without informing commuters. PBA Representative Jericho Nograles earlier accused grab of illegally […]