Just like other LTO offices, the Cebu City Licensing Office has reported a massive drop in their daily transactions, blaming the new IT system.
According to Joel Maloloy-on, head of the Land Transportation (LTO)-Cebu City District Office, the number of transactions is down from 1,200 to 400. He attributed the problem to their new IT system, saying that the drop started when the Department of Transportation (DOTr) and the Land Transportation Management System replaced the agency’s hardware, software, and data component requirements, which used to be provided by Stradcom since 1998.
He further added that they have already issued a resolution asking the new leadership of DOTr to let them use a dual system—allowing them to use the old Stradcom so they can fast-track transactions.
LTO Must Explain
Senate Minority Leader Aquilino “Koko” Pimentel III is already asking the Land Transportation Office (LTO) why it paid Php 3.15 billion to IT service providers for a faulty online licensing and registration portal.
“It is thus imperative for the LTO to explain why full payment has been made to the vendor of this IT system which has unresolved issues and are clearly not working as intended and is causing massive disruptions to the LTO processes,” Pimentel said.
He added that even the new LTO chief Teofilo Guadiz III has acknowledged that the glitches in the land transportation management system (LTMS) are causing “massive delays in LTO transactions nationwide.”