Anker is issuing a recall for its PowerCore 10000 power bank due to being a fire risk, according to a notice posted by the U.S. Consumer Product Safety Commission (CPSC). In the notice, Anker said that the lithium-ion battery on certain PowerCore 10000 power banks can overheat and lead to “melting of plastic components, smoke, and fire hazards.”
In its advisory, Anker refers to the batch of PowerCore 10000 power banks manufactured between January 1, 2016, and October 30, 2019, which were sold between June 1, 2016 and December 31, 2022. The advisory only cover PowerCore 10000 power banks sold in the US. According to Anker, they have received 19 reports of fires and explosions involving the PowerCore 10000 that includes two minor burn injuries and 11 reports of property damage amounting to over $60,700.
To know if you’re part of the recall, check the product information on the bottom of the device to confirm thatit reads: “Anker PowerCore 10000” with model number “A1263.” Make sure to pay attention to the letters and numbers in the serial number: “1”, “L”, “I”, “2” and “Z”, and note that characters such as “0 (zero)” and “O” (o) may be entered incorrectly. You can visit here to verify the serial number of your PowerCore 10000 if it’s part of the recall.
If it’s part of the recall, stop using the product immediately and submit the following: your name and contact information, proof of purchase or a photo of the recalled portable charger with the submission date and the word “recall” or “recalled” written on it in permanent marker, and a photo of the recalled portable charger showing the model number and serial number. Click here for instructions on how to submit your recall request.