As today marks the reimplementation of curfew hours in Metro Manila in efforts to curb the rising number of COVID-19 cases, Grab has made a statement on its Facebook page, stating that they will continue their services even while curfew hours will be implemented from today until March 31.
While the curfew will be from 10pm to 5am, Grab reiterates that they will continue to offer their services 24/7 while strictly implementing its contactless protocols. These include limiting transactions to GrabPay, credit, and debit cards, up to 2 passengers per vehicle, and requiring everyone to wear a face mask while inside the vehicle.
Grab’s other contactless policies include the installation of acetate barriers in partner-driver vehicles, prohibiting eating and drinking inside the car, and requiring drivers to disinfect their vehicles upon the end of every trip.
The same policies will also be applied to Grab’s other services likje GrabFood, Grab Delivery, and GrabMart. In light of recent events, Grab also gave a heads up to its patrons to be patient as the protocols may cause a delay on their services. While it did not mention it, Grab is most likely suspending GrabCar (4-seater) services for the time being, and it has yet to mention if it will suspend GrabCar services catering to areas outside of Mertro Manila.
With COVID-19 cases rising to as many as 5000 cases in Metro Manila on a single day, the Philippines is starting to implement stricter protocols to lower the daily COVID-19 case count. Aside from reimplementing curfew hours, establishments like gyms, spas, internet cafes, and swimming pools will have to suspend their operations for the time being.
Grab’s commitment to continue offering its services in light of the re-implemented curfew hours is part of its efforts to aid the community with all their needs while reducing contact as much as possible.