It’s Not just You: GCash is Down As Of November 3, 2023

It’s Not just You: GCash is Down As Of November 3, 2023

If you are having problems with your GCash acccount, you are not the only one: we’ve been receiving reports that GCash is down as of November 3, 2023.

A quick search of “GCash down” over X (Twitter) reveals that a lot of users are complaining that they could not use their GCash properly. Most of the complaints involve users unable to make any transactions through GCash.

According to reports over at Facebook, GCash has been experiencing problems since 5:57PM, and that the issue persists as of writing this story.

GCash’s advisory from October 9.

 

GCash has yet to make any updates on why their services are intermittent. Prior to this GCash apologized for the interruption of their services last October 9, where users also experienced intermittent service. While GCash did not disclose what changes they made to their platform, they did made changes on how you receive notifications for your transactions.

The last time GCash made upgrades to their platform was last September 9.

This story is developing. 

12 Comments

  • Chari santos , November 3, 2023

    I cant continue in paying my electric bill

  • opporma , November 3, 2023

    Hacked again???

  • LBT , November 5, 2023

    Their lack of transparency does not speak well of their management. Is it ignorance of what the issue is or a cover up. Both are serious
    They should come clean.

  • Rudy , November 6, 2023
  • Rudy , November 6, 2023

    Yes po

  • Carla , November 6, 2023

    I am one of those who used GGcash last Oct 9. Sadly, I have not received my refund yet as of today

  • John Mendoza Docto , November 6, 2023

    Wala po silang office for complaints. Nawala po pera ko sa Gcash .

  • Ana Isabelita Villarosa , November 6, 2023

    GCash is so unreliable. I can’t access it for weeks now. My funds are frozen.

  • Ana Villarosa , November 6, 2023

    GCash is so unreliable. I can’t access it for weeks now. My funds are frozen.

  • ramon , November 6, 2023

    Perhaps it’s time to replace GCASH’ entire IT department. ???

  • Neil , November 7, 2023

    I was GSCAM during booking/payment of a CebuPac flight last Feb.2023. I was Double Charge and complained for weeks/months but CebuPac and GCash pointed fingers to its other. Gcash only promised investigation and follow-up of to no avail til now.
    I still used GCash til now hoping it won’t happen again also they will refund me and not be a GSCAM again!

  • Jea , November 7, 2023

    im also having a problem with gcash, it keeps on crashing and saying that the app detected something on my phone and that my device is not secure. does anyone have a similar experience.

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