United Filipino Consumers and Commuters (UFCC) has filed a case against J&T Express, seeking to revoke its license due to alleged unlawful business practices.
The case was filed before the Department of Information and Communications Technology (DICT), which has the exclusive power to regulate and issue licenses to courier and delivery firms.
According to the consumer group, J&T Express undermines DICT’s efforts in regulating postal delivery service and threatens the growth and stability of the Philippine digital economy, which is a crucial sector for the country’s economic recovery plans.
UFCC urged DICT to investigate the operations of J&T Express and its franchise partners that continue to conduct business without franchise permits, specifically the ones located in Manila, Quezon City, and Caloocan.
“Without the proper legal accreditation, consumers are at the mercy of these businesses. They have no recourse if their packages are mishandled and identifying the perpetrators will be difficult because of the lack of publicly accessible documents,” said former congressman and UFCC national advisor Jonathan Dela Cruz.
“Because of the nature and the gravity of the violations and they’re so widespread, the punishment cannot be less than revocation. Dapat revocation na ng license ‘to,” Dela Cruz said.
Meanwhile, DICT Secretary Ivan Uy said that he has yet to see the actual copy of the complaint.
source: NewsBytes.ph
